Our vision is creating software that has no boundaries. Software that works like you expect it to. Like most developers, our roots are in taking things apart, seeing how they work, and solving real-world problems. And that’s what we did.
Easily track work effort across all IT disciplines, visualize work patterns and trends.
Ensure support priorities are in alignment with business goals and agreements.
Don't get to a quarterly review and find you have an unhappy user. Track satisfaction.
Manage and organize issues and reduce MTTR by adopting ITIL 4 best practices and applying continuous improvement.
Proactively identify repetitive issues and root cause to avoid costly system outages and wasted support time.
Reduce the impact of infrastructure changes by enforcing change windows and approvals.
Maintain accurate assets in one centralized repository and kept up to date with leading discovery tools.
Integrate with anything, anytime, easily, with our free and unlimited bi-directional REST APIs and webhooks.
Enhance your user experience, reduce call volume, and enable users to solve their own issues anytime.
In order to keep up with an ever-changing environment you need a system that can adapt to dynamic business changes. Dreamtsoft provides the stability of an ITIL4-aligned application while giving you the flexibility to adjust as quickly as your environment does.
So easy your manager could do it! Dreamtsoft provides the ability to rapidly customize look, feel, & flow to accommodate change and growth.
Talk to anything, anywhere. Unlimited custom inbound and outbound APIs and webhooks combined with built-in APIs for easy integrations.
So useful your manager will love it!. Drag and drop charts, calendars, lists and other pre-built components to provide the insight you need.
Go beyond just plain email. SMS, Slack, Teams, & more bring work to you. Badges, growls, browser notifications help keep you out of your inbox.
Make your work flow. Easily build workflows to automate your processes and do it in a familiar flow-chart style. Adjust anytime to keep up with growth.
Manage your services on the go. Work where you want. A modern technology stack enables mobile access without having to download and maintain apps.
