ITSM
IT service management. It's time to make your work flow. Visualize and manage all of your work.
our solution
Everything you need to manage your IT
The platform transforming how Enterprise IT and MSP/TSPs deliver services.
Platform modules
Sales
Customers
ITSM
Project
Time
ReportingOur Vision
Imagine, Develop, and Deploy Software
At Dreamtsoft we have made it our mission to help unleash the full potential of software. We took the time and effort to build a SaaS platform that allows you to imagine, develop and deploy software services that solve immediate problems and won’t create issues down the road. By doing so we remove barriers to success, allowing you to focus on what you are good at and what’s important to your business.
Service provider solutions built on enterprise-grade technology.Our Solutions
Finally, a technology for all service providers
Dreamtsoft platform metrics
98%
Client Satisfaction
24h
Expert Support Team
24+
ITIL4 Practices Supported
4+
Continents Represented
Dreamtsoft Unified Platform
Grow businesses with tools that make every interaction different
Latest Articles
Expand-contract migrations: compatible SQL can still return stale data
Nine schema/client checks and five SQLite write cases expose stale data during a column transition. Download the model and inspect the release gates.
When should a SaaS application leave its PaaS?
Three editable scenarios include operating hours and migration cost. A cheaper infrastructure bill still takes 13 months to break even in one example.
SaaS rate limits: control the burst and the work it admits
A 40-request model compares fixed windows, three token-bucket capacities and work-based charging. Inspect admission counts, exact traces and design boundaries.
Webhook duplicates and ordering: test the final state
Replaying three versioned events shows why duplicate detection alone can leave the wrong SaaS state. Inspect the traces and an inbox-to-worker design.
API idempotency: 6 retry cases you can reproduce
A runnable SQLite model shows how commit timing, payload changes and tenant scope affect repeated API requests. Compare six traces and test your own contract.
SaaS noisy neighbor: what 6 queue simulations reveal
Across 476 simulated jobs, changing queue order cut quiet-tenant p95 wait from 4.9 seconds to 0.2 seconds. A hard concurrency cap added a different cost.