Configuration data
Dreamtsoft brings asset records into one centralized repository. ITSM teams can connect discovery tools, while managed service providers can keep customer assets current through RMM connections.
Request a trial- Core purpose
- Centralized asset records
- ITSM connection
- Discovery tools
- MSP connection
- RMM systems
- Related work
- Incidents, problems and changes
One place for service and customer assets
A centralized CMDB gives service teams a consistent place to maintain the assets used in day-to-day work. For MSPs, the same capability supports customer asset visibility alongside service operations.
- Maintain IT and customer assets in a centralized repository.
- Connect configuration data with the service workflows that use it.
- Use discovery or RMM connections to help keep records current.
Built into broader service operations
CMDB is part of the Dreamtsoft ITSM and MSP solutions. Teams can work with asset context while managing incidents, problems, changes, service agreements and customer relationships.
- Support ITIL 4-aligned service management.
- Bring customer and service context into MSP operations.
- Connect through Dreamtsoft REST APIs and webhooks.