Dreamtsoft MSP One Pager

The Problem

As Managed Service Providers grow, their world becomes more complex. Their clients are no longer satisfied with simple reactive “fire-fighting” they now expect prescriptive guidance from their provider.

Challenges MSPs are facing

• Tool Sprawl
• Additional Add-ons
• Revenue Leakage
• Reactive Process
• Lack of visibility between teams
• Security breaches

Who is Dreamtsoft?

Created by the founders of ServiceNow, Dreamtsoft is a team of developers and technologists that want to help organizations by creating flexible, powerful, enterprise software that make people's lives better.

What is Dreamtsoft?

ITSM

Dreamtsoft combines traditional ITIL4 practices with agile elements providing Service desks with the flexibility to meet any customer requirements.

CRM

Track your sales from lead through close and quickly convert a sale into an agreement on the same system.

PSA

Service agreements, time tracking, invoicing and billing.

PLATFORM

ITSM, PSA, & CRM all built on the same, enterprise-grade platform.

How do we do it?

We start with an enterprise grade workflow platform, built by the original founders of ServiceNow. On top of that platform take our wealth of experience along with industry best practices to build our CRM, PSA, & ITSM applications.

What are the benefits?

Process

You no longer have to live the firefighter lifestyle. By having a single source of truth you gain insight into your business and can make decisions on trends instead of “fires”.

Visibility

Stop revenue leaks and gain an understanding where your time and money are being spent.

Tool consolidation

Stop paying for disparate applications and monthly add-ons. Pay for a system that will do more of what you need.

Affordability

An enterprise system should not cause your prices to triple.

Security

Other tools are scary with their implementation, not knowing where you are exposed. Dreamtsoft’s tenant isolation provides a zero-trust architecture that denies any data exchanges unless explicitly allowed.

Who are we looking for?

We are looking for MSPs who have started feeling growing pains. MSPs who are at the point where cobbling together a stack of point solutions no longer works. MSPs who want the maturity an ITIL4 solution provides but don’t want to pay hundreds of thousands of dollars for ServiceNow.